Dear Valued Patients,

We wanted to extend an invitation for you to enroll in our new patient portal, designed to simplify and enhance your healthcare journey. The previous patient portal has been discontinued, and all patients will need to register for the new one.

Before we proceed, we want to take a moment to express our sincere apologies for any previous challenges you may have encountered in communication with us. We understand the importance of seamless communication in your healthcare experience, and we have taken proactive measures to address any past issues. Specifically, we've centralized our call center operations to ensure a streamlined and improved experience for you. Our dedicated team is now better equipped to address your inquiries promptly and efficiently in addition to the portal option for your convenience. Please rest assured that we are fully committed to providing you with exceptional care.

Our new patient portal offers a range of secure online features and services, including:

• Connect directly with our care team and physicians
• Submit requests for prescriptions and medical records
• Address billing concerns
• Stay informed about your appointments and health information

Furthermore, we are in the process of implementing a self-scheduling feature on our website, which will streamline the appointment scheduling process. You can use the QR Code below or follow the link Patient App (lumahealth.io) to set up your account. If you encounter any difficulties or have questions about accessing the patient portal, please do not hesitate to reach out to us at 949-722-7038 and select option 2.

We firmly believe that our patient portal will greatly enhance your healthcare experience, offering you greater convenience, accessibility, and control over your health information. Thank you for entrusting us with your care, and we look forward to welcoming you to our patient portal community.

Sincerely,