GetWell — An Automated Patient Engagement System
Connected Patients are Happier Patients
GetWell, previously known as HealthLoop, is a cloud-based patient engagement
system that helps patients stay connected to their Newport Orthopedic
Institute surgeons and staff throughout their surgical journey —
from pre-admission to post-operative care. This automated tool provides
relevant patient education to our patients in-between physician visits
with insightful, actionable and engaging information.
GetWell allows our orthopedists, sports medicine doctors and pain management
specialists the ability to track the progress of patients after surgery
through digital check-ins that arrive at the right time during the patient's
recovery to provide specific guidance, reminders and educational materials
that are all specific to the condition and treatment provided. Commonly
asked clinical questions are also available to help patients find answers
to their questions quickly and easily.
Best of all, GetWell helps patients stay on-track with their recovery,
enabling them to get back to their normal life. But, should any clinical
concerns arise, the GetWell tool is also an avenue that allows patients
to more easily communicate with their orthopedic surgeons to get extra
hand-holding and early detection to help prevent re-admission to the hospital.
How Does It Work?
Once you have been invited by your doctor at NOI, you will get an email
invitation to check-in to the GetWell app. After you activate your account,
you will be able to use your computer or smartphone to connect with your
care team at NOI. GetWell will provide automated guidance and reassurance,
help you organize what to do and when to do it, track your progress, and
answer your questions through HIPAA compliant secure messaging.